How do I contact TurboTax via email, a message app, or any other asynchronous communication method?


If you have no other income, your benefits may not be taxable. However, if your income between $25,000 and $34,000, you may have to pay income tax on up to 50 percent of your benefits. If more than $34,000, up to 85 percent of your benefits may be taxable.

  • We’ll store all of your information on our secure servers.
  • For tax years prior to 2023, the threshold for third-party network transaction payments was more than $20,000 and more than 200 transactions.
  • Since 1996, we’ve led a network of independent contractors, all working from home as customer service agents, to deliver premium customer care and sales for businesses of all shapes and sizes.
  • The 1099-K is not a new form, but reporting thresholds have changed and been delayed.
  • Though the majority of customers have smooth sailing with the program, some may need extra help.
  • I’m here to guide you on how you can get in touch with the TurboTax support team.
  • Now I’m being told that Turbo Tax has my REFUND I want it now.

I’ll also tell you below how you can reach a TurboTax Support agent for free using Twitter or Facebook. The Help Center features an extensive library of articles and video tutorials that can answer many important questions about using TurboTax effectively. You’ll need to sign in or create an account to connect with an expert. If you recently submitted your tax return and not able to track it with the IRS, it could be that the IRS has not begun processing your return so you information is not in the computer yet.

You are leaving Intuit.

The 1099-K is not a new form, but reporting thresholds have changed and been delayed. For tax years prior to 2023, the threshold for third-party network transaction payments was more than $20,000 and more than 200 transactions. Form 1099-K, Payment Card and Third-Party Network Transactions is an IRS form used to report credit/debit card transactions and third party network payments. I can give you that information below, but you appear to be using Free Edition, which does not have phone support unless upgraded to PLUS (29.99).

TURBOTAX ONLINE/MOBILE OFFERS & PRICING

Where is my refund, it was not put into my Savings Account I am very upset!!!! When I call to find out it says it was put in my account on Feb. 24, 2020, which it was not. Now I’m being told that Turbo Tax has my REFUND I want it now. However, the November 21, 2023 notice did say for tax year 2024 turbotax customer service that the reporting threshold would decrease to $5,000. You can also contact TurboTax through their social media channels on platforms like Twitter and Facebook. Direct message or mention them to initiate communication.

How do I contact TurboTax via email, a message app, or any other asynchronous communication method?

I’m trying to get ahold of a real live person to answer my question. We’ll beat your tax pro’s price from last year when you switch to a TurboTax Full Service expert. With these ten easy steps, you’ll be well-equipped to handle any questions or concerns that arise during your TurboTax experience.

What’s the TurboTax phone number?

That’s why we strive to create a vibrant work culture that includes a uniquely supportive virtual community for our remote-based agents and a great home office for our corporate team. SmartLook™ gives you access to one-on-one video chats with support agents, while TurboTax Live connects you with tax experts for year-round, real-time support (additional fees apply). We will help you select the right product for you from our Pricing page. Plus, if you hit a point where another product might be better for you, we’ll give you the opportunity to change.

  • TurboTax Online offers the convenience of preparing and e-filing your tax return from virtually any computer or mobile device with Internet access.
  • If you have no other income, your benefits may not be taxable.
  • If you are using a paid edition (PLUS or higher), you have phone support.
  • Where is my refund, it was not put into my Savings Account I am very upset!!!!
  • Since 1996, we’ve led a network of independent contractors, all working from home as customer service agents, to deliver premium customer care and sales for businesses of all shapes and sizes.
  • The TurboTax Support Community allows customers to post questions and receive answers from both experienced users and official support agents.

The information you’ve already entered will transfer automatically. The TurboTax Support Community allows customers to post questions and receive answers from both experienced users and official support agents. TaxSlayer has a number of help articles, blog posts and topics to browse on its website to help get your questions answered. All features, services, support, prices, offers, terms and conditions are subject to change without notice.

TurboTax, the popular tax preparation software, offers a user-friendly experience and unparalleled customer service. Though the majority of customers have smooth sailing with the program, some may need extra help. For those who need assistance, TurboTax provides various options to connect with their customer support team. This article will highlight ten easy steps to contact TurboTax for any questions or concerns you may have. This guarantee does not apply to TurboTax Business desktop software. Our business tax product is made for S-corps, partnerships, LLCs, and sole proprietorships – You have two options.